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Job Role- CRM Executive

Technology

Created by Coursmy Team    
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Created by Amit Singh
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4.87 (1.5k+ reviews)
₹ 10000. Scholarship Scheme

One week free program

This Program includes

Live session with tech experts
Video Tutorials
Full time access
Access on mobile and Tablet
Mock Interviews
Job Assistance
Certificate of Completion
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What you'll learn

Customer-centered sales strategy and service excellence
CRM data capture, management, and optimization
To Learn about the CRM Implementation
What an everyday job of a CRM Manager looks like
The importance of CRM in a company
Tips and Tricks and interview process for a CRM role

Program content

Basic & Introduction, benefits of CRM, why should businesses implement CRM

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Customer Lifetime value, Customer profitability reporting, using activity-based costing (ABC) principles

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Applications of CRM in different industries

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CRM implementation process through available tools

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Freshers interested in starting their career in the CRM Industry

People from finance, sales, supply chain, customer satisfaction who work with Customers

Professionals from logistics, accounting, marketing, trading, administration, manufacturing, research and development

Anyone who wants to get started in the sales & Marketing.

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Description - A CRM toll presents a world of opportunity for technology-backed productivity to any organization.

The role of the Customer Relationship Management (CRM) Executive is becoming important as organizations rare investing more on to identify and explore the knowledge of their target market.

A CRM Executive must know the needs of target market & customers and should have knowledge of the problem’s consumers want to be solved.

If you love the challenge of exploring more about people and what they want, than you should become a CRM Executive.

    Reasons to go for this program -

    • CRM systems are used by businesses worldwide

    • Prepare for roles in sales and marketing

    • CRMs allows to improve the efficiency of business processes

    • Multiple employees across departments can collaborate easily

    • Collect and analyze valuable business data


    At the end of this Program, you should be able to -

    • Build custom sets for special use cases

    • Build and maintain workflows for individual users or teams

    • Set up and monitor information flow within CRM and with other business-critical systems

    • Train users on data cleanliness, internal processes, and new features


    Who Should Take the Data Analytic Course?

    • Freshers interested in starting their career in the CRM Industry 

    • People from finance, sales, supply chain, customer satisfaction who work with Customers

    • Professionals from logistics, accounting, marketing, trading, administration, manufacturing, research and development

    • Anyone who wants to get started in the sales & Marketing.

About the instructor

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4.87 Instructor rating
1,533 reviews
23,912 students
29 courses

Amit Singh

Founder, Coursmy. Experience- 18.

Founder & CEO, Coursmy.

Student feedback

Reviews

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April 3, 2019

Maria Kunis

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This course helped me in learning python in a very simple and effective way & boosts up my confidence. Concepts have been explained in a crystal clear way.

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